Terms & Conditions

These Terms of Service (“Terms”) form a legally binding agreement between you (“User,” “you,” or “your”) and TopGunner, Inc., a Delaware corporation (“TopGunner,” “Company,” “we,” “us,” or “our”), governing your access to and use of the TopGunner website (topgunner.io), mobile applications, and all related services, features, content, and applications (collectively, the “Platform” or “Service”).

By creating an account, accessing, or using the Platform in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions, including the Privacy Policy and Cookie Policy referenced herein and the additional policies set out in the parts below (collectively, the “Policies”), all of which are incorporated into these Terms by reference. If you do not agree to these Terms, you must not access or use the Platform.

If you are using the Platform on behalf of an organization, institution, or employer, you represent that you have the authority to bind that entity to these Terms.

TopGunner is not directed to, and not intended for use by, children under the age of 13. By using the Platform, you represent and warrant that you are at least 13 years old. If you are between the ages of 13 and the age of majority in your jurisdiction, you represent that you have your parent’s or legal guardian’s permission to use the Platform and that they have read and agree to these Terms on your behalf.

TopGunner is designed for medical and health professional students, residents, attending physicians, allied health professionals, and members of the general public interested in healthcare education. Nothing in these Terms restricts use to licensed healthcare professionals unless a specific feature states otherwise.

TopGunner provides a competitive, gamified learning platform for healthcare education, including practice questions, quizzes, timed challenges, leaderboards, and related educational content (“Content”). Certain Content may be generated or assisted by artificial intelligence tools; see the AI Content Disclaimer (Part 8), which is incorporated by reference.

TopGunner reserves the right to modify, suspend, or discontinue any part of the Service, including specific features, question banks, or leaderboard functionality, at any time, with or without notice, and without liability to you.

The Platform is an educational and test-preparation tool only. It is not a substitute for professional medical education, clinical training, supervision by a licensed physician or educator, or official board/certification preparation materials issued by accredited bodies. See the Educational Disclaimer (Part 7), incorporated herein by reference, for the full scope of this limitation.

TopGunner Content must never be used as a sole basis for clinical decision-making, patient care, diagnosis, or treatment. You remain solely responsible for verifying any clinical or educational information against authoritative, current, peer-reviewed sources and your institution’s own curriculum and supervising faculty.

The Platform is currently offered on a free/beta basis. TopGunner may introduce paid subscription tiers in the future, which will be governed by the Subscription & Billing Policy (Part 9), incorporated herein by reference. Continued use of the Platform after the introduction of paid tiers, or after you affirmatively subscribe to a paid tier, constitutes your agreement to that Policy as then in effect.

If TopGunner permits you to submit questions, answers, comments, forum posts, corrections, or other content (“User Content”), such submissions are governed by the Question Submission Terms (Part 4) and the Copyright & IP Policy (Part 5), incorporated herein by reference. By submitting User Content, you grant TopGunner the license rights described in those Policies.

Any leaderboard, ranking, badge, or contest feature is governed by the Leaderboard & Contest Rules (Part 10), incorporated herein by reference, and TopGunner may modify scoring, eligibility, or rankings at its sole discretion to preserve competitive integrity.

Your use of the Platform must comply with the Acceptable Use Policy (Part 2) and Community Guidelines (Part 3), each incorporated herein by reference. Violations may result in suspension or termination of your account, in TopGunner’s sole discretion, without refund where applicable.

The Platform may include or link to third-party content, question banks, or services that TopGunner does not own or control. TopGunner is not responsible for the accuracy, legality, or availability of third-party content, and inclusion of such content does not imply endorsement.

THE PLATFORM AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. TOPGUNNER DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY CONTENT (INCLUDING AI-GENERATED CONTENT) IS ACCURATE, COMPLETE, OR CURRENT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOPGUNNER, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR EXAM/BOARD/ACADEMIC OUTCOMES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE PLATFORM, EVEN IF TOPGUNNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL TOPGUNNER’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE TOTAL AMOUNT YOU PAID TO TOPGUNNER IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You agree to indemnify, defend, and hold harmless TopGunner and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with: (a) your access to or use of the Platform; (b) your User Content or Question Submissions; (c) your violation of these Terms or any applicable law; or (d) your violation of any third-party right, including intellectual property or privacy rights.

TopGunner may suspend or terminate your access to the Platform at any time, with or without cause or notice, including for violation of these Terms, the Acceptable Use Policy, or Community Guidelines. You may terminate your account at any time by contacting contact@topgunner.io. Sections of these Terms that by their nature should survive termination (including Sections 5, 10, 12, 13, 14, 16, and 17) shall survive.

TopGunner reserves the right, but does not assume the obligation, to monitor use of the Platform to enforce this AUP. TopGunner may investigate violations and may involve and cooperate with law enforcement authorities in prosecuting users who violate this AUP.

If you become aware of any violation of this AUP, please report it to contact@topgunner.io.

TopGunner may take any of the following actions, in its sole discretion, for violations of this AUP: issue a warning; remove or restrict access to specific content or features; suspend or terminate your account (with or without notice); disqualify you from leaderboards or Contests; and/or pursue legal remedies where warranted. Fees already paid are non-refundable in cases of termination for AUP violations, except as required by law.

• Respect. Treat every member of the community — regardless of training level, background, specialty, or institution — with professionalism and respect.
• Integrity. Compete honestly. Do not cheat, exploit bugs, or misrepresent your credentials or performance.
• Educational Focus. Keep contributions constructive, accurate, and relevant to healthcare education.
• Psychological Safety. Healthcare training can be stressful; this is a space to learn and improve, not to belittle others.

• Provide constructive feedback on questions, answers, and content.
• Cite sources when submitting corrections or challenging a question’s accuracy.
• Report bugs, incorrect content, or inappropriate behavior through official channels (contact@topgunner.io) rather than public call-outs where possible.
• Use a username and profile that do not impersonate another individual or entity.

Users may not:

1. Post or transmit content that is harassing, threatening, abusive, defamatory, discriminatory, or hateful based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or any other protected characteristic;
2. Post sexually explicit, obscene, or gratuitously violent content;
3. Post protected health information (PHI) or other individually identifiable patient information, even if de-identified information is intended — do not share real patient cases with identifying details;
4. Impersonate any person or entity, or misrepresent your affiliation, credentials, licensure, or level of training;
5. Harass, dox, stalk, or threaten other users, including sharing another user’s personal information without consent;
6. Post spam, unauthorized advertising, or solicitations;
7. Cheat on quizzes or contests, including using unauthorized aids, sharing answer keys, colluding with other users to manipulate leaderboard rankings, or using bots/scripts to interact with the Platform;
8. Upload malware, attempt to breach Platform security, or interfere with other users’ access to the Service;
9. Post content that infringes another party’s intellectual property rights (see the Copyright & IP Policy (Part 5) and DMCA Policy (Part 6)).

TopGunner may, in its sole discretion and without prior notice:

• Remove or edit any content that violates these Guidelines;
• Issue warnings, suspend, or permanently terminate accounts for violations;
• Disqualify users from leaderboards or contests for integrity violations, per the Leaderboard & Contest Rules (Part 10);
• Report unlawful conduct (e.g., threats, harassment, sharing of patient PHI) to appropriate authorities or institutions, where warranted.

Enforcement decisions are at TopGunner’s sole discretion, and TopGunner is under no obligation to take action on every report, though we will make good-faith efforts to review reports submitted to contact@topgunner.io.

If you encounter content or behavior that violates these Guidelines, please report it to contact@topgunner.io with as much detail as possible (username, content in question, screenshots if applicable).

TopGunner may update these Community Guidelines from time to time to address new features or emerging issues. Continued use of the Platform after changes take effect constitutes acceptance of the revised Guidelines.

TopGunner may, at its discretion, restrict question submission to certain user tiers, roles, or verification levels (e.g., verified attendings or contributors), and may require review or approval before a Submission is published.

By submitting a Submission, you grant TopGunner a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, sublicensable, and transferable license to use, reproduce, modify, adapt, edit, translate, format, publish, distribute, publicly display, and create derivative works from your Submission, in whole or in part, in any media now known or later developed, in connection with operating, promoting, and improving the Platform (including training TopGunner’s own internal AI/content tools, if applicable) — without any obligation to compensate, attribute, or notify you, except as TopGunner may choose to provide attribution as a courtesy.

By submitting a Submission, you represent and warrant that:

1. You are the original author of the Submission, or you have obtained all necessary rights, licenses, and permissions to submit it and grant the license in Section 2;
2. The Submission does not infringe any third party’s copyright, trademark, trade secret, or other intellectual property or proprietary rights;
3. The Submission does not contain any real, identifiable patient health information (PHI) or violate any patient confidentiality obligation;
4. The Submission is factually accurate to the best of your knowledge, or is clearly flagged as requiring further review;
5. The Submission does not violate our Community Guidelines or Acceptable Use Policy.

TopGunner may review, edit, reformat, reject, unpublish, or remove any Submission at its sole discretion, for any reason, including quality, accuracy, licensing, or policy concerns, without notice or liability to the submitting user.

TopGunner is under no obligation to publish, use, or retain any Submission, and submitting content does not guarantee inclusion in the Platform’s question banks or any compensation, credit, or recognition unless separately agreed in writing.

Unless TopGunner separately and expressly agrees in writing (e.g., a paid contributor arrangement), Submissions are provided voluntarily and without expectation of payment, royalty, or revenue share.

If you believe a question, answer, or explanation on the Platform (whether AI-generated, third-party licensed, or user-submitted) is inaccurate, you may submit a correction through the in-app reporting feature or by emailing contact@topgunner.io. TopGunner will review corrections at its discretion and is not obligated to adopt any suggested change.

You agree to indemnify and hold TopGunner harmless from any claim arising out of your Submission, consistent with the indemnification provisions of these Terms & Conditions.

The TopGunner Platform — including its software, source code, user interface and design, question banks and answer explanations (except properly licensed or user-submitted content as described below), graphics, logos, the “TopGunner” name and marks, and all other content created by or for TopGunner — is the exclusive property of TopGunner, Inc. and its licensors, protected under U.S. and international copyright, trademark, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms & Conditions, TopGunner grants you a limited, revocable, non-exclusive, non-transferable license to access and use TopGunner’s Content solely for your personal, non-commercial educational use. You may not:

• Copy, screenshot, scrape, download in bulk, republish, or redistribute question banks, explanations, or other Content;
• Share your account credentials or Content access with others, including through unauthorized “answer key” sharing, group chats, or third-party sites;
• Use automated tools (bots, scrapers) to extract Content from the Platform;
• Use TopGunner Content to train, fine-tune, or evaluate any competing artificial intelligence model or product without TopGunner’s prior written consent;
• Create a derivative product, question bank, or competing platform based substantially on TopGunner Content.

If you submit questions, answers, corrections, comments, or other content to the Platform (“User Content”), you retain ownership of your original contributions to the extent they are your own original work, but you grant TopGunner a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User Content in connection with operating, promoting, and improving the Platform. See the Question Submission Terms (Part 4) for additional detail specific to submitted quiz questions.

You represent that you own or have the necessary rights to submit any User Content, and that it does not infringe any third party’s intellectual property, privacy, or other rights.

Certain Content on the Platform may be licensed from third-party question banks, publishers, or content providers. Such Content remains the property of the respective rights holders and is used under license; it may be subject to additional restrictions communicated at the point of access.

“TopGunner” and associated logos, taglines, and branding are trademarks (registered or unregistered) of TopGunner, Inc. You may not use TopGunner’s trademarks without prior written permission, except as necessary to accurately describe your use of the Platform (e.g., “I use TopGunner to study”).

If you believe your intellectual property rights have been infringed by content on the Platform, please see the DMCA Policy (Part 6) for our formal notice-and-takedown procedure.

If you provide suggestions, feature requests, or feedback about the Platform (“Feedback”), you agree that TopGunner may use such Feedback without restriction or compensation to you.

Notices of claimed copyright infringement should be sent to our Designated Agent:

[Once finalized, register this agent with the U.S. Copyright Office at https://www.copyright.gov/dmca-directory/ and update this section with the registered agent’s name and mailing address.]

If you believe that content available on the Platform infringes your copyright, please submit a written notice to our Designated Agent that includes the following, as required by 17 U.S.C. § 512(c)(3):

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
2. Identification of the copyrighted work(s) claimed to have been infringed;
3. Identification of the material claimed to be infringing, and information reasonably sufficient to permit TopGunner to locate it (e.g., URL, question ID, screenshot);
4. Your contact information, including address, telephone number, and email address;
5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
6. A statement, made under penalty of perjury, that the information in the notification is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Incomplete notices may not receive a response or may delay processing.

Upon receipt of a valid notice, TopGunner will:

• Remove or disable access to the allegedly infringing material;
• Notify the user who submitted or is associated with the material;
• Document the notice and action taken.

If you believe material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notification to our Designated Agent containing:

1. Your physical or electronic signature;
2. Identification of the material removed and its location before removal;
3. A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification;
4. Your name, address, telephone number, and a statement consenting to the jurisdiction of the federal district court for your address (or, if outside the U.S., for any judicial district in which TopGunner may be found), and that you will accept service of process from the person who filed the original notice.

Upon receipt of a valid counter-notification, TopGunner may restore the removed material within 10–14 business days unless the original complaining party files a court action seeking a restraining order.

TopGunner will, in appropriate circumstances and at its sole discretion, terminate the accounts of users who are determined to be repeat infringers of third-party intellectual property rights.

Please note that under Section 512(f) of the DMCA, any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be liable for damages.

TopGunner is an educational, test-preparation, and skill-building platform intended to supplement — not replace — formal medical, nursing, allied health, or other professional education, clinical training, supervision, and institutional curricula.

Nothing on the Platform constitutes, and should not be construed as, medical advice, diagnosis, treatment recommendations, or professional clinical guidance for any specific patient or situation. Content is intended solely for educational and self-assessment purposes for healthcare students, trainees, and professionals.

Healthcare knowledge, clinical guidelines, and best practices evolve continuously. While TopGunner strives to keep Content accurate and current, we do not warrant or guarantee that any question, answer, explanation, or other Content:

• Is complete, accurate, current, or free of errors;
• Reflects the most recent clinical guidelines, drug information, or standards of care;
• Is equivalent to, endorsed by, or officially affiliated with any licensing board, certification body (e.g., USMLE, NBME, ABIM, or similar), or accredited educational institution, unless expressly stated.

TopGunner makes no guarantee regarding exam performance, board scores, academic outcomes, residency match outcomes, or career outcomes resulting from use of the Platform.

Users must independently verify all clinical, scientific, or educational information against current, authoritative, peer-reviewed sources, official practice guidelines, and their own institution’s curriculum and supervising faculty before relying on it in any academic, clinical, licensing, or patient-care context.

The Platform must never be used at the point of care to make or support decisions about the diagnosis, treatment, or management of an actual patient. If you are treating a patient, always rely on your clinical judgment, supervising physician, institutional protocols, and current authoritative medical resources — not TopGunner Content.

Some Content may be generated or assisted by artificial intelligence. See the AI Content Disclaimer (Part 8), incorporated herein by reference, which further limits the reliability of such Content.

Use of Platform Content is entirely at your own risk. To the maximum extent permitted by law, TopGunner disclaims all liability for any decisions, actions, or outcomes (academic, clinical, professional, or otherwise) resulting from reliance on Platform Content, consistent with the Limitation of Liability provisions in Part 1 (Terms of Use).

TopGunner uses artificial intelligence (“AI”) tools, including large language models and related technologies, to assist in generating certain quiz questions, answer explanations, feedback, and other Content, and may use AI to assist with grading, scoring, or personalizing your learning experience (collectively, “AI Content”).

AI-generated Content is produced using probabilistic models trained on large datasets and may contain factual inaccuracies, outdated information, incomplete reasoning, or plausible-sounding but incorrect statements (“hallucinations”). AI Content has not necessarily been independently verified by a licensed clinician or subject-matter expert before being made available to you, although TopGunner may implement review processes for some or all AI Content.

TopGunner makes no representation or warranty that AI Content is medically accurate, current, complete, or appropriate for any particular educational, licensing, or clinical purpose. AI Content should be treated as a study aid only and cross-checked against authoritative sources, as described in the Educational Disclaimer (Part 7).

Where AI is used to grade responses, generate performance feedback, or personalize content (e.g., adaptive difficulty), such assessments are automated approximations and may not perfectly reflect your true competency, knowledge gaps, or readiness for examinations or clinical practice. Do not treat AI-assisted feedback as a certification of competency or as equivalent to evaluation by a human instructor, program director, or licensing body.

If you identify inaccurate, outdated, or otherwise problematic AI Content, please report it via the in-app reporting feature (if available) or by emailing contact@topgunner.io with the specific question or content identifier. We appreciate community corrections and may use them to improve our content review process, subject to the Question Submission Terms (Part 4).

TopGunner may use human subject-matter reviewers to audit and improve AI Content over time, but does not guarantee that all AI Content has been reviewed by a human expert prior to publication.

This Disclaimer supplements and should be read together with the Educational Disclaimer (Part 7) and the Terms of Use (Part 1), including the disclaimers of warranties and limitations of liability set forth therein.

TopGunner may offer both free and paid subscription tiers (“Subscriptions”). Paid Subscriptions may unlock additional features such as expanded question banks, advanced analytics, ad-free access, or premium leaderboard/contest participation, as described on our pricing page at the time of purchase.

If TopGunner offers a free trial, your paid Subscription will begin automatically at the end of the trial period unless you cancel before the trial ends. Terms specific to a given trial (duration, eligible tiers) will be disclosed at sign-up.

You may cancel your Subscription at any time through your account settings or by contacting contact@topgunner.io. Cancellation will take effect at the end of the then-current billing period; you will retain access to paid features through the end of that period, and no further charges will be made thereafter.

Except as required by applicable law, or as otherwise expressly stated at the time of purchase, fees are non-refundable, including for partial billing periods, unused features, or early cancellation. TopGunner may, at its sole discretion, issue refunds or credits on a case-by-case basis.

If a payment fails, TopGunner may suspend access to paid features until payment is successfully processed, and may retry the charge or request updated payment information.

If TopGunner offers institutional or group licenses (e.g., for a residency program or medical school), billing terms for such accounts will be governed by a separate order form or institutional agreement, which will control in the event of conflict with this Policy.

TopGunner may add, modify, or remove features associated with any tier, provided that such changes will not materially reduce the core value of a paid Subscription during a billing period for which you have already paid without reasonable notice.

Billing questions should be directed to contact@topgunner.io.

Unless a specific Contest states otherwise:

• You must have an active, good-standing TopGunner account to participate;
• Employees, contractors, and immediate family members of TopGunner may be excluded from Contests offering monetary or material prizes, at TopGunner’s discretion, to avoid conflicts of interest;
• Where legally required (e.g., for prize-based Contests), participants may need to be legal residents of jurisdictions where such Contests are permitted, and of a minimum age as specified in the Contest-specific rules.

Participants must not:

• Use bots, scripts, multiple accounts, or automated tools to inflate scores;
• Collude with other participants to manipulate rankings;
• Exploit bugs or technical errors to gain an unfair advantage;
• Otherwise violate the Acceptable Use Policy.

TopGunner may, at its sole discretion, disqualify participants, void scores, remove leaderboard entries, or deny prizes for any violation of these Rules, without liability to TopGunner.

Where a Contest offers a prize, unless otherwise stated in the Contest-specific rules:

• Prizes are non-transferable and may not be exchanged for cash unless explicitly offered as a cash prize;
• Winners may be required to complete a verification process (e.g., confirm eligibility, sign a liability/publicity release) before receiving a prize;
• TopGunner is responsible for administering only the specific prizes it offers and disclaims responsibility for third-party prize providers’ obligations, if applicable;
• Taxes on prizes, if any, are the sole responsibility of the winner, and TopGunner may issue applicable tax forms (e.g., IRS Form 1099) as required by law for U.S. winners above applicable thresholds.

TopGunner may modify, suspend, or discontinue any leaderboard or Contest at any time, including mid-Contest, without liability, except as required by law or the specific published rules of a prize-based Contest already in progress.

Any dispute regarding Contest results, scoring, or eligibility should be submitted to contact@topgunner.io within a reasonable time (e.g., 14 days) of the Contest’s conclusion. TopGunner’s determination on scoring, eligibility, and disqualification is final.

TopGunner implements administrative, technical, and physical safeguards reasonably designed to protect personal information and Platform data against unauthorized access, use, disclosure, alteration, or destruction, including:

• Encryption. Data in transit is encrypted using industry-standard protocols (e.g., TLS/HTTPS). Sensitive data at rest (e.g., passwords) is encrypted or hashed using industry-standard methods; TopGunner does not store payment card numbers directly, relying on PCI-DSS-compliant third-party payment processors (e.g., Stripe).
• Access Controls. Access to production systems and user data is limited to authorized personnel and service providers on a need-to-know basis, with authentication controls in place.
• Vendor Management. Third-party service providers (hosting, analytics, payment processing, AI tools) are contractually required to maintain appropriate confidentiality and security safeguards for any personal information they process on our behalf.
• Monitoring and Testing. TopGunner performs reasonable monitoring for security incidents and periodically reviews its security practices as the Platform scales.
• Incident Response. In the event of a data breach involving personal information, TopGunner will investigate and, where required by applicable law, notify affected users and/or regulators within legally mandated timeframes.

No system is completely secure, and TopGunner cannot guarantee absolute security of information transmitted to or stored on the Platform.

TopGunner retains personal information and Platform data according to the following general principles, unless a longer or shorter period is required by law or necessary to resolve disputes and enforce agreements:

• Account Data. Retained for as long as your account remains active, plus a reasonable period after account closure (e.g., up to 24 months) to allow for account recovery, fraud prevention, and legal compliance, unless you request earlier deletion as described below.
• Usage and Performance Data (e.g., quiz answers, scores). Retained in identifiable form for as long as reasonably necessary to provide the Service (e.g., progress tracking, leaderboards) and may be retained thereafter in aggregated or de-identified form for analytics and product improvement.
• Billing Records. Retained as required for tax, accounting, and legal compliance purposes (typically up to 7 years).
• Support and Communication Records. Retained for a reasonable period to resolve disputes and improve support quality.
• Security and Fraud Logs. Retained as necessary to detect, investigate, and prevent fraud, abuse, and security incidents.

You may request deletion of your account and associated personal information by contacting contact@topgunner.io. TopGunner will process valid deletion requests within a reasonable timeframe, consistent with applicable law (e.g., CCPA/CPRA, GDPR), except where retention is required for legal compliance, fraud prevention, dispute resolution, or legitimate business purposes (e.g., aggregated/de-identified analytics, financial records).

TopGunner aims to collect only the personal information reasonably necessary to operate and improve the Platform, and to avoid retaining personal information longer than necessary for the purposes described in our Privacy Policy.

Where applicable, TopGunner applies the safeguards described in Section 7 (“International Users and Data Transfers”) of our Privacy Policy to data originating outside the United States.

TopGunner may update this Policy as its security practices, infrastructure, or legal obligations evolve. Updates will be reflected in the “Last Updated” date above.

Security or data retention questions may be directed to contact@topgunner.io.